Last updated: May 25, 2026
1. Who We Are
This Privacy Policy explains how Story Tavern and The Ciderworks ("we," "us," "our") collect, use, and protect your personal information when you visit storytavernburbank.com or interact with us in person, by phone, or through our forms. We operate at 150 S San Fernando Blvd, Suite 40, Burbank, CA 91502.
2. Information We Collect
Information you give us
When you use our contact form, sign up for the newsletter or Cider Club, or book a private event, we collect: full name, email address, phone number, the type of inquiry you're sending, and any message you include. We may also collect your birth month for marketing personalization.
Information collected automatically
When you visit the site, we automatically collect technical information like IP address, browser type, device type, pages visited, time on page, and referring URL. We use cookies and similar technologies for analytics and site functionality. See the Cookies section below.
3. How We Use Your Information
- To respond to your inquiry, booking, or message
- To send you newsletters, promotional offers, and event announcements (only if you opt in)
- To measure and improve site performance
- To prevent fraud, spam, and abuse
- To comply with legal obligations including California Alcoholic Beverage Control regulations
4. Cookies and Tracking
We use cookies to remember preferences, measure traffic, and personalize content. The categories we use are:
- Essential cookies — required for the site to function (e.g., remembering your cookie-consent choice).
- Analytics cookies — Google Analytics 4. Helps us understand how visitors use the site.
- Marketing cookies — Meta Pixel, Google Ads, and similar. Only loaded if you accept marketing cookies on the cookie banner.
You can change your cookie preferences at any time by clearing your browser cache and revisiting the site.
5. How We Share Information
We do not sell your personal information. We share it only with: (a) service providers who help us operate the site and communicate with you (hosting, email, analytics, payment processors); (b) authorities when required by law; and (c) successors in the event of a business transfer.
6. Your Rights — California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you
- Delete your personal information (subject to legal exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information (we do not sell)
- Not be discriminated against for exercising any of these rights
To exercise any of these rights, email Storytavern@gmail.com or call (818) 567-4200.
7. Data Retention
We keep personal information for as long as needed to fulfill the purpose it was collected for, plus a reasonable period for legal, accounting, or compliance requirements. Marketing email addresses are kept until you unsubscribe.
8. Security
We use industry-standard security measures to protect your information, including encrypted form submission and secure hosting. No method of transmission over the internet is 100% secure, but we work to minimize risk.
9. Children's Privacy
This site is intended for adults aged 21 and over. We do not knowingly collect information from anyone under 13. If we learn we have collected information from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via a notice on this page. The "Last updated" date at the top reflects the most recent revision.
11. Contact
Questions about this policy? Email Storytavern@gmail.com or write to: Story Tavern, 150 S San Fernando Blvd, Suite 40, Burbank, CA 91502.